Hospitality Day will feature four key events. Join us on Wednesday 29 May 2024 between 8.30am and 5.30pm at the Hôtel InterContinental Paris le Grand. The day will be dedicated to hospitality, with a Hospitality Operator Forum segment, the ceremony for episode 1 of season 3 of the Young Talent Awards, a segment on the MKG Consulting Brain Trusts and a look back at the Accor epic in the presence of co-founder Paul Dubrule.

I'd like to join the Hospitality ON ecosystem and take part in Hospitality Day.

Sequence 1: Get informed, exchange ideas and look further afield

8.30am to 9.30am: Welcome and signing sessions

We look forward to welcoming you at 8.30 a.m. for coffee and discussions with other professionals. This will be an opportunity to choose your working groups for those wishing to take part in the Brain Trust workshops run by MKG Consulting in the afternoon, and also to get your copy of Donnerons-nous notre langue au Chat GPT? signed by its author Gilles Moyse.

9.30 a.m. to 12.00 p.m.: Should lifejackets be worn?

MKG Insight: What's up, what's next?

What are the strong and weak signals that will influence the hospitality offer in Europe? Do we need to review our orders of magnitude in terms of KPIs? Is the future as foggy as a stormy sky, or are there grounds for celebration? What are the keys to building a differentiating, relevant and sustainable offering? With Adrien Lanotte, senior analyst at MKG Consulting.

Artificial intelligence: how can we make the most of this rapidly evolving tool?

"Artificial intelligence will not replace people, but those who use it will replace those who don't". Gilles Moyse, chairman of reciTAL and a doctoral student in artificial intelligence, underlines this mantra, which applies to all companies, whatever their geographical footprint.

So what can you do to avoid being robbed of value? How do you tame the tool and make the most of it, so as to retain all the potential of the human contact that lies at the heart of hospitality?

CSR is obvious but often complex to grasp

"Ecological disruption is not caused by our deliberate desire to destroy our environment, but is above all the result of a lack of attention, of blind spots in the way we represent the territory. Maxime Blondeau analyses.

Tourist accommodation is deeply rooted in its territory, and the maxim "rent, rent, rent" is still valid, but in a different sense. It's no longer just a question of having a storefront, but of playing an important role as an employer, as a place to live and meet people, and as a means of passing on the heritage of a region. Hoteliers now see themselves as a bridge between tourists and local residents. Some tourist establishments are even regularly the biggest employers in a given area.

How can we combine profitability, performance and respect for the local area? What are the levers that need to be taken into account, and how can tourism be developed in the future to ensure that it is sustainable, responsible and contributory?

The art of saying no

With Michael Levie, co-founder of Citizen M and transformation consultant for the hospitality sector. How do I build my product? What's the right balance between the ideal product on paper and the reality? What are the levers of operational profitability? What about the next hotel cycle?

"The best way to be unprofitable is to say yes to everything", says Michael Levie.

Through these four presentations, we will have covered most of the areas that will influence our societies and tomorrow's hospitality offer. Get your questions ready, and put them to our speakers live from the floor or via our social networks.

Sequence 2: Sharing with future industry talent

12.15pm to 1.15pm: Young Talent Awards ceremony

3 challengers and 9 teams of student candidates with a few surprises.

Booking.com, Grape Hospitality and IHG challenged the students on issues that were crucial for them. The best candidates were able to deploy a comprehensive, disruptive approach that was coherent with the market, with proposals worthy of a team of employees or consultants.

Meet the 9 finalist teams at their prize-giving ceremony.

Sequence 3: Thinking together about the issues facing the sector

2.00 pm to 4.00 pm: It's your turn to play!

4 Brain Trust workshops led by the MKG Consulting teams on issues currently affecting the sector. You can count on them, who work alongside entrepreneurs and project leaders on a daily basis, to accompany you in a workshop where you will emerge enriched by the reflections of your peers. The themes and issues will be revealed to you on the morning of 29 May when you arrive. You can then choose your Brain Trust.

Sequence 4: Looking in the rear-view mirror to better plan ahead

4.00 pm to 5.30 pm: The Accor epic in the presence of Paul Dubrule

Nothing lasts forever, you have to reinvent yourself 

Paul Dubrule and Gérard Pélisson have created a group that is now established throughout the world. Thanks to its solid roots, the Accor group continues to expand.

Transmission and continuity will be the watchwords of this discussion with those who have helped build the Accor group. Between the old and new generations, those who built Accor and continue to bring it to life will share original anecdotes about the birth, growth and development of France's and Europe's No. 1 hotel group.

There will also be plenty of opportunities to exchange ideas and spark new partnerships and deals.

I'd like to join the Hospitality ON ecosystem and take part in Hospitality Day.

Image made with DALL . E