The 18th edition of the Global Lodging Forum will cover customer relations and the means available for keeping them direct, at the third panel on Monday, March 17.
E-reputation, quality control, CRM, brand community, Web 2.0 and 3.0... All these themes and tools will lead debates at the Global Lodging Forum, in the third panel on Monday, March 17 entitled "How to maintain and consolidate the direct relationship with clients?".
Several personalities from the international tourism and hotel industry and the online sales sector will be present to reflect on this question: Nicolas Ferrary, Country manager France of Airbnb, Martine Granier, Director of the travel division at vente-privee.com, Jean Lavergne , Chairman of the board of directors SEH, Jean-Pierre Nadir, Founder Easyvoyage, Eric de Neef, Senior VP Marketing & CRM-Global Branding at Carlson Rezidor/Rezidor Hotel Group, Krystel Blondeau, Managing Director of the Fédération Internationale des Logis, and Georges Sampeur, Chairman of the board of directors B&B Hotels.
This panel interests you? Sign up quickly to attend the 18th edition of the Global Lodging Forum, to be held this March 17 and 18 at the Bristol Hotel in Paris. Hurry, space is limited.
For more than 18 years, the Global Lodging Forum has been the only international platform organized in France that brings together leaders from all the different universes connected to the development of the hotel industry: operators, financial institutions, real estate promoters and developers. More than 500 managers from major hotel groups, financiers, developers, investors, etc. all gather to take stock of what's new at French, European and global hotel chains. The format of the Global Lodging Forum, spread out over four half days, alternates detailed market analysis by MKG Hospitality, thematic panels, and, informal meetings that become business appointments during breaks.
Several personalities from the international tourism and hotel industry and the online sales sector will be present to reflect on this question: Nicolas Ferrary, Country manager France of Airbnb, Martine Granier, Director of the travel division at vente-privee.com, Jean Lavergne , Chairman of the board of directors SEH, Jean-Pierre Nadir, Founder Easyvoyage, Eric de Neef, Senior VP Marketing & CRM-Global Branding at Carlson Rezidor/Rezidor Hotel Group, Krystel Blondeau, Managing Director of the Fédération Internationale des Logis, and Georges Sampeur, Chairman of the board of directors B&B Hotels.
This panel interests you? Sign up quickly to attend the 18th edition of the Global Lodging Forum, to be held this March 17 and 18 at the Bristol Hotel in Paris. Hurry, space is limited.
For more than 18 years, the Global Lodging Forum has been the only international platform organized in France that brings together leaders from all the different universes connected to the development of the hotel industry: operators, financial institutions, real estate promoters and developers. More than 500 managers from major hotel groups, financiers, developers, investors, etc. all gather to take stock of what's new at French, European and global hotel chains. The format of the Global Lodging Forum, spread out over four half days, alternates detailed market analysis by MKG Hospitality, thematic panels, and, informal meetings that become business appointments during breaks.
