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Hospitality ON Event - Awards

Worldwide Hospitality Awards

Tuesday 30 November 2021 à 18:00

En cours - Best Initiative in Talent Management

Kempinski Hotel Muscat

Campaign - Talent development and Individual development plans

Cette candidature n'est disponible qu'en anglais / This application is only available in English.

In 2020, despite the obstacles, We were able to continue developing our team members by building Individual development plans and switching to online training using the internal communication platform to fulfil the needs, follow up and get things done. Oct 2020, 400 Individual Development Plans for all hotel colleagues were created, which helped to maintain learning and development, today around 90% of the total hotel population completed their IDPs where our training achievements during the pandemic have exceeded the previous years (Some team members were internally transferred to different departments in higher positions, as a result of learning through their Individual development plans)

With all the absolutes we faced in 2020, we continued to prevail and push our boundaries. We were able to continue developing our team by consistently building their individual development plans and shifting towards online training using existing internal communication platforms to keep them up to date on their development, for us to follow up and to make sure we achieve our goals. 

In October 2020, we launched the programme. We planed individual development plans for four hundred staff members. This allowed us to maintain and track their development. Through this programme, 90% of our staff population completed their individual development plans. Moreover, our training achievement during the pandemic surpassed the previous year. Not just that, due to the programme’s success, staff members carried on their training and were transferred to other departments for either the newly developed skills that can help them with their new roles or were promoted to a higher position due to the certifications acquired. 


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