The hospitality industry needs people to perform

8 min reading time

Published on 06/11/23 - Updated on 06/11/23

Hospitality Awards

It has been a long time that the industry is aware of the importance of its employees. Some have been working on employee care for many years, have a look at the previous winners while waiting for the 2023 finalists and winner. Vatel will hand over the trophy to an impactful initiative for employee care.

Subscribe to Hospitality ON and gain access to the ceremony, a unique moment to benchmark the hospitality industry, network, and enjoy a wonderful buffet at the InterContinental Paris Le Grand Hotel.

Ibis Styles launched in 2013 its Spirit of Service: HAPPY MOOD MAKERS!

The ambition of the ibis Styles brand is to become THE preferred budget hotel brand, by creating a Happy Mood among customers, through creative hotels with multiple styles. One of the main challenges in achieving this ambition is to create the ibis Styles Service Spirit.

ibis Hospitality Awards

Why should we do this? To make the experience of our customers 100% unforgettable, to affirm the personality of the brand and to unite all those who work for ibis Styles around a common culture.

Numerous teams in different countries rolled up their sleeves and worked together for 18 months: operations, human resources, marketing, franchise partners, customers, employees... and that's how HAPPY MOOD MAKERS was born in January 2014!

Accor School for Change; set up a training program to raise awareness and educate employees about the challenges of global warming: the “Accor School for Change”.

Campanile Concours des Chefs

The project is first and foremost a local initiative, emanating from the Campanile teams in the Nord region. It all began in 2014, when François Deram, regional manager of hotels in management, decided to organise a gastronomic competition between the Campanile hotels in the North, in order to showcase the work of the chefs and their expertise.

Campanile Awards

Following the success of the event, Campanile hotels in other regions also decided to take part and elect their own champions. Ile de France, Centre-Méditerranée, Est, Ouest-Bretagne, Sud-Ouest, Normandie and Rhône-Alpes soon joined in. The national final soon became an obvious choice.

Constance Hotels, Resorts, & Golf Festival Culinaire

Michelin starred chefs mentor Constance hotels’ chefs competing for the prestigious winning title; in a week of learning, emotions and once in a lifetime experience.

Blending its passion for Talent Development with its love for cuisine and ‘Bon Vivant’ lifestyle, Constance Hotels and Resorts is the proud host of the annual ‘Festival Culinaire Bernard Loiseau’.

Constance Hotels, Resorts and Golf comprises of 7 luxury award winning hotels in the Indian Ocean- Mauritius, Maldives, Seychelles and Madagascar. Each year the Culinary Contest is hosted at Constance Belle Mare Plage, Mauritius and has competing culinary team members from its various resorts teamed with Michelin starred chefs from around the world. This professional and cultural pairing gives rise to great and exciting moments and memories of a lifetime.

Accor – Elevate

What is Elevate? An app that offers you a chance to become genuine ambassadors for the Group and to convey the Feel Welcome spirit worldwide. Not bad right?

The organization has over 250,000 employees spread across the globe. The diversity and sheer number can make it difficult to communicate its vision, strategies and values internally and externally.

That’s why AccorHotels developed an employee advocacy program to help boost its employees’ personal branding, and as a way to humanize and publicize its brand messaging. Here is what AccorHotels learned about building a sustainable program that connects employees with the brand, and the brand with their networks.

Change 100 – IHG’s internship programme supporting students with disabilities

Change 100 is a UK award-winning programme of paid summer work placements and mentoring for students and recent graduates with a long-term health condition or disability, including physical, visual or hearing impairments, mental health conditions, learning disabilities and learning difficulties like dyslexia. It aims to unlock the untapped potential of students and graduates with disabilities, while giving organisations access to a talent pool bursting with ability, creativity and unique insights.

IHG Change 100 Hospitality Awards

The programme was developed in 2017 by two senior leaders within IHG Europe – Jean-Charles Denis (now VP of Commercial, Europe) and Joanna Kurowska (now Director of Operations, Northern Europe) – after they recognised that there was a lack of disability representation within IHG. They were inspired to undertake the search for a partnership that could connect IHG with young people with disabilities looking for experience within a global leader in the hospitality industry. After searching they came across a new campaign by the Leonard Cheshire Charity – Change 100. The principal behind Change 100 is to place students, with either a visible or invisible disability, into a worthwhile paid internship for 100 days. The charity also then supports the student for a further three months after the placement to mentor and support them to get the most out of their placement and to leverage the internship to its fullest.

The Heartist Journey- The unique cultural journey of AccorHotels

Heart + Artist =Heartist. The Heartist Journey is the cultural transformation journey of AccorHotels, based on the DNA defined by the teams around the world.

n today’s world, human interactions, connections and emotions are what really matters, as all we want is to live real human experiences that are worth being shared with others.

Accor Hospitality Awards

Pushed by the urge to adapt to these new expectations and to continue touching hearts, employees around the world gathered to think: from all regions, all jobs and levels, all brands, support functions & operations – all together as one, to reflect on our mission, our purpose…

This collective momentum, where has defined the key elements of our identity and what we want our guests and employees to experience at AccorHotels

Vatel has more than 50 hospitality management schools located in Europe, in the Americas, in Asia and in Africa. They share the same mission: preparing the younger generations to build their professional futures in the international hospitality and tourism management industries.

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