For 24 years, the Hospitality Awards have been celebrating innovation in various areas of hospitality management: Human Resources, Sustainable Development, Communications, Marketing and Concepts. As well as rewarding the winners selected by the jury, the Awards also highlight the best practices of industry leaders and new players.
The 2024 edition of the Hospitality Awards is open after consultation with the Advisory Board, chaired by Puneet Chhatwal, CEO of Indian Hotels Company Ltd, and bringing together fifteen representatives of the most active international hotel groups in the competition.
On their recommendations, the organizing committee changed the list of competing trophies, their definition and selection criteria. Ten “Corporate” trophies are open to hospitality companies in the broad sense, to highlight initiatives taken at headquarters level and intended to be deployed within the brand or network.
In addition, thirteen “Local” trophies are offered again this year to distinguish initiatives taken at the level of an establishment and which illustrate the creativity developed directly in the field of operations. They are also intended to reward exemplary individual actors, directors and collaborators, who provide the strength and success of an activity which relies heavily on human qualities.
Already prepare your files for the different categories.
First, here are those presented at the “Corporate” level
BEST INNOVATIVE TALENT MANAGEMENT INITIATIVE
This award aims to reward companies that demonstrate a strong commitment to identifying, recruiting, but also retaining the best talent, as well as effectively integrating new employees into their organization. The initiatives concern all populations of collaborators, employees and managers.
BEST INNOVATIVE ENVIRONMENTAL PROTECTION INITIATIVE
This award recognizes exceptional actions in the field of environmental protection which have contributed to the ecological sustainability of the planet. The initiative must demonstrate an innovative commitment to environmental protection, effective management practices and a measurable impact on reducing the company's carbon footprint.
BEST INNOVATIVE SOCIAL RESPONSIBILITY INITIATIVE
This award recognizes innovative actions in the area of social responsibility, including diversity, inclusion and governance, which have had a positive impact on the local community, employees and/or customers. This award recognizes initiatives that have made a significant contribution to creating a more inclusive, equitable and responsible industry.
BEST MEDIA CAMPAIGN
This award recognizes a media campaign that has effectively promoted a brand or group. The campaign may have run on any media platform (such as television, radio, newspapers, digital screens, social media or the internet) and must have demonstrated creativity, originality and relevance to the target audience.
BEST MARKETING INITIATIVE
This award recognizes a marketing program that has successfully improved and promoted a brand or concept/product through innovative initiatives, tools or partnerships. The marketing initiative must demonstrate a deep understanding of its target audience and have successfully engaged and inspired them through creative and effective collaborations.
BEST DESTINATION MARKETING CAMPAIGN
This award recognizes an innovative communications campaign led by a country, region, city, official institution or tourism office that promotes the destination to a wider audience. The winning marketing campaign will have demonstrated creativity, innovation and effectiveness in promoting a destination to potential tourists, while highlighting the cultural, social and environmental values of the destination.
BETTER INNOVATIVE CUSTOMER EXPERIENCE
This award celebrates any innovative initiative or program to enhance the customer experience and create memorable memories. These actions concern personalized offers whether or not they are reserved for members of loyalty programs. This award recognizes programs that go above and beyond in creating an unforgettable experience.
BEST INNOVATIVE BRAND CONCEPT
This award recognizes a brand that has demonstrated its ability to think outside the box and present a new value proposition to the end customer, or a new version of an existing concept that sets new standards for the industry. It must offer a new vision of the customer experience, with an emphasis on design, space layout and diversity of services.
BEST INNOVATIVE F&B EXPERIENCE
This prize rewards the most creative concept of the Food & Beverage experience designed by the headquarters teams. It can be a global concept for a brand or a specific variation for an establishment to the extent that it is developed by the headquarters teams. The concept is expected to have the potential to revolutionize the hospitality industry and provide a better quality of service to customers.
BEST TECHNOLOGY INNOVATION IN OPERATIONAL SUPPORT
This award celebrates a technological advance or the most innovative process to facilitate and improve the efficiency of operations. It rewards a group or brand that has integrated a new tool into its regular practices. It is about a new approach and vision of hotel management, like
Then, here are the categories presented at the “Local” level.
BEST ACTION IN SOCIAL RESPONSIBILITY
This award recognizes outstanding actions in the area of social responsibility, including diversity, inclusion and governance, which have had a positive impact on the community, local people, employees and/or tourists as well as the sites tourist.
BEST ACTION IN ENVIRONMENTAL PROTECTION
This award recognizes exceptional actions in the field of sustainable development which have contributed to ecological sustainability in favor of the community and tourist sites, ensuring the protection of natural resources and biodiversity.
BEST FOOD & BEVERAGE EXPERIENCE
This award recognizes a new concept, service or initiative implemented in hotels which demonstrates the ability of the hotel industry to innovate and offer customers a better quality of service in terms of catering and entertainment.
BEST EXPERIENCE IN WELL-BEING AND SPA
This award rewards a new concept, service or initiative implemented in a hotel site and demonstrates the industry's ability to innovate and renew itself in the areas of well-being, detox, relaxation, fitness, mindfulness and other related aspects.
BEST (RE)OPENING OF A LUXURY ESTABLISHMENT
BEST (RE)OPENING OF A HIGH AND MID-RANGE ESTABLISHMENT
BEST (RE)OPENING OF A HOSTEL OR HYBRID ESTABLISHMENT
BEST (RE)OPENING OF A RESORT
These trophies are awarded individually to establishments (re)opened recently to the public and which mark a new stage for our industry in terms of conception, design, services, operational management and innovation each in their category.
BEST INAUGURATION MARKETING OPERATION
This award celebrates the creativity and exceptional dimension of an inauguration evening for the opening or reopening of a site. This includes both the ceremony itself and the communication surrounding it.
BEST ICONIC EMPLOYEE
This trophy recognizes the exemplary career of an employee in the hospitality sector who has demonstrated exceptional dedication, excellence and commitment to their profession. This employee has had a significant impact on the industry and earned customer recognition for his exceptional quality of service.
BEST GENERAL MANAGER OF A LUXURY ESTABLISHMENT
BEST GENERAL MANAGER OF A UPPER AND MID-RANGE ESTABLISHMENT
BEST GENERAL MANAGER OF A RESORT
These awards aim to honor, each in their category, an exceptional establishment manager who has had a significant impact on their profession. The winner will be selected based on their exceptional managerial skills, demonstrated by the successful business performance of their establishment, as well as their ability to maintain a high level of customer reco
What are the requirements to present a candidacy ?
Apart from the trophies dedicated to people, to be able to participate in the Hospitality Awards 2024, the initiatives, programs or concepts presented must be less than two years old and must already be operational at the time of submitting the application.
The designation of finalists and winners in each category meets general criteria highlighting:
- Innovative aspects in terms of creation, partnership, implementation, service, etc. which differentiate the candidate from other competitors.
- The ability for initiatives or programs to be deployed within a brand or network, setting new standards and being able to serve as new benchmarks.
- The possibility of measuring performance through relevant KPIs, whether financial, social, marketing, etc.
- Implementation of the CSR policy of the group or brand such as inclusion, diversity, carbon footprint, sustainable development, etc.
Who will judge and how will the winners be selected?
The finalists and winners will be designated by an international jury divided into three colleges to integrate specific skill levels in each major area:
The first college will be dedicated to HR and CSR awards; the second dedicated to the Communication and Marketing awards and the third dedicated to Innovative Concepts and Tools.
The Trophies dedicated to people are awarded by the Hospitality-ON editorial staff, which reserves the possibility of awarding a Grand Prize to a hotel group which has demonstrated remarkable results and innovations; as well as a Professional Recognition Trophy to an eminent personality in our industry.
For certain prizes, which will be announced during the ceremony, the public present on November 28 will be able to influence the final decision through their live electronic vote.
How to get more details on the competition?
All additional information is available on the dedicated Hospitality Awards 2024 website: Https://www.hospitalityawards.com
Applications can be submitted online on the platform created for this purpose https://hospitality.awardsplatform.com which indicates the details of the procedure to follow and the documents necessary to finalize the application. You will need to register on the platform before submitting an entry.
