HEI Hotels & Resorts Recaps Progress in Year-end Letter to More Than 5,500 Associates

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Published on 27/12/11 - Updated on 17/03/22

Recognition by Obama White House, Industry Leading Associate Satisfaction Scores, and Growth in Hotel Portfolio Top Year of Continued Success for Socially-Responsible Hotel Group

HEI Hotels & Resorts, a company with a real estate portfolio of 41 upscale destination properties across the United States, issued on Thursday a year-in-review letter to its more than 5,500 associates – a year in which the company continued to achieve industry leading associate satisfaction scores and won numerous awards for its environmental and energy-conservation technologies, including a recent meeting at the White House with President Obama after HEI was selected to participate in the President's "Better Buildings Challenge."Moreover, Mendell highlighted to associates: "Our associate-satisfaction scores remain as strong as ever and are significantly above industry averages. We're continuing to focus on ensuring that you have the training and tools to do your job safely and well. From a workplace safety perspective, your efforts have led to fewer accidents and industry-leading work conditions.""In this holiday season, it's good to take time to reflect on our success over the past several years," HEI CEO Gary Mendell wrote to associates. "Although it continues to be a difficult time in the economy, through your hard work we grew our hotel portfolio and in accordance with our Mission Statement we continued 'providing comfort and hospitality for those away from home.'"Moreover, Mendell highlighted to associates: "Our associate-satisfaction scores remain as strong as ever and are significantly above industry averages. We're continuing to focus on ensuring that you have the training and tools to do your job safely and well. From a workplace safety perspective, your efforts have led to fewer accidents and industry-leading work conditions."

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