Covid-19, the recovery will be "Guest Experience Centric" [2/2]

4 min reading time

Published on 02/11/20 - Updated on 26/09/22

Yelloh! Village

The health crisis of Covid-19 has brought the world economy and especially travels to a halt for very long months, plunging the tourism industry into one of the biggest crises in its history. From reorganizing the production of an agile and adaptable service, to designing a 360° experience, to taking into account societal and environmental issues, today more than ever, is the time to reinvent tourism and the guest experience.

DIGITAL, A REAL ALLY FOR A DIFFERENT EXPERIENCE Lockdown has forced us all to use tools that are now well known to us all to get online. A GlobalData study reports that the Covid-19 crisis has changed the behavior of Internet users, who now spend more time on social networks. Forced to create more...

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