Society has gone through many major crises since the beginning of the century and the hospitality sector felt the consequences full force. Are we facing a training crisis?One thing is certain, the work world has changed drastically. Come participate, discuss and listen to the session dedicated to these issues that are central to our sector.
In 2001, terrorism forever changed the face of the world and put people back in touch with their vulnerability. The recovery was good until the subprime crisis in 2007. In late 2015 and early 2016, new attacks shook two European capitals. Demonstrations in France against Labour Laws at the dawn of the 2016 summer season, the yellow vest crisis... all sent tremors through the sector to the detriment of its performance and activity.
Apart from cyclical factors, there have also been profound structural changes in the world of work, including the hotel sector, where employment is still under stress.
After two industrial revolutions in the 19th century, today it is the digital revolution that is generating a leap forward in working methods, processes and habits. Artificial Intelligence, Internet of Things, 3D printing... are all tools that challenge the work of everyone, from operational employee to corporate manager.
The hypermobility of talent, the rapid development of self entrepreneurship with more than 10% of the working population now working freelance (Hopwork and Ouishare study) are changing the landscape in terms of personnel management and training.
Mastering the digital tool is becoming a must for all employees who must adopt a proactive attitude and participate fully in the growth of their companies.
So what revolutions have affected initial training? How can we arm the workers of tomorrow and teach them to constantly adapt? What role does digital training play? How can employee qualifications be maintained through continuing education?
Evelyne Chabrot, General Manager of United Coaching, made her career at AccorHotels group where she climbed the ranks to head of human resources of the European leader, will lead a panel including:
- Dorchester Collection which will present its training and and professional insertion initiative: Talents de Cités
- André Witschi, President of the Board of Governors, President of the Board of Directors de l’Ecole Hôtelière de Lausanne that operates as a university of applied sciences
- A hotel operator who will bear witness to its training strategy to maintain and develop the qualifications of its collaborators.
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