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New commitments for Booking.com in Europe

Booking.com announced its support of recent decisions by the National Competition Authorities in France, Italy and Sweden to accept amendments to Booking.com's parity commitments with respect to hotels located in those countries.

Under the new commitments, Booking.com will abandon its price, availability and booking conditions parity provisions with respect to other online travel agencies. This will create an environment that supports increased transparency and competition among online travel agencies which will ultimately benefit consumers, as well as hoteliers, by encouraging the freedom for properties to offer different pricing and booking policies (e.g. free cancellation, WIFI, breakfast) through different online travel agencies.

The commitments do allow Booking.com to retain its "narrow MFNs" for prices and booking conditions which will ensure hotels offer the same rates and booking conditions on Booking.com as they do through their own direct website. Furthermore, the commitments do allow Booking.com to require a minimum allocation, or some availability, from hotels. This assurance of being able to offer competing prices and being able to offer rooms allows Booking.com to continue to provide consumers a coveted and valuable service that delivers transparency, access to information, choice, value and a seamless experience for consumers, and also allows Booking.com to continue to serve as a highly cost-effective marketing channel for hotels, by helping the hotels to market and promote their property to consumers around the world, reach new subsets of travelers and ultimately fill their rooms to keep their businesses growing.

The Competition Authority received complaints filed by Umih, GNC, CPIH, Synhorcat and FAGIHT in July 2013 regarding the practices of websites Booking.com, Expedia and HRS, in particular the price parity obligation, access to the last available room, and abusive listings using a property's distinctive signs.

Also read:



  • The French deputies take on price parity
  • Booking.com has proposed commitment to eliminate its price parity clause


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