With elegant countryside locations, Champneys Health Spa Resorts offer luxurious facilities and treatments alongside high quality accommodation and dining.
A variety of locations throughout the UK including Grade II listed buildings with vast grounds and square footage, however,the Champneys sites were hindered by network infrastructures that were no longer fit for purpose. Consequently, impacting the modern guest who would come to their sites with a desire to disconnect and relax, but maybe not entirely.
With lagging wireless signal in outdoor spaces and with many dead zones throughout the buildings, guest complaints, payment terminals and staff work applications were all causing big challenges for the hotel and spa group.
With a view to providing a high-quality WiFi infrastructure that is in line with the expectations visitors
have for such exceptional sites, Champneys have entrusted the installation and management of the network to Wifirst, the leader in professional hospitality WiFi.
During an initial onsite survey, all environmental challenges that could impact a wireless service were identified and anticipated, paving the way for a state-of-the-art WiFi 6 installation supplying great coverage throughout indoor and external areas, and subsequently providing guests with faster and more reliable access to the internet.
With such beautiful sites in prime UK locations, Champneys can now benefit from enhanced promotion from guests by facilitating easier access to Instagram and other social media application providers. By giving today’s users vital access to their social media accounts, they are now able to share stories and posts with followers which is directly leading to increased bookings for the spa and hotel.
Anthony Bargery Group IT Director at Champneys Spa Resorts and Hotels confirms:
“Wifirst has provided Champneys with an updated WiFi infrastructure that enables faster connectivity throughout the resorts, within our budget. Our guests are now able to get online easily which has enhanced their ability to easily promote Champneys Resort through various social media platforms leading directly to increased bookings."