IHG announced plans to establish a managed service center that will provide support services for IHG hotels in Russia and other Commonwealth of Independent States member states.

The IHG managed service center for Russia and the CIS will be located in Moscow and deliver services including: accounting, reservations, sales and marketing, procurement/purchasing, revenue management, human resources, recruitment and training, IT, quality and compliance engineering.The center is set to open in March 2013.“Our decision to establish such a center underlines our commitment to growing in Russia and the rest of the CIS, one of IHG’s priority markets,” said Robert Kennedy, IHG’s vice president operations, Russia, CIS and Georgia, said. “The managed service center will provide a dedicated, fully resourced office staffed to deliver essential specialized operational expertise for our future properties. The center will reinforce our already compelling management offer to owners, an offer based on more than sixty years’ of expertise with world-renowned brands and leading system delivery.”