Olakala Announces Revamped Website

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Published on 13/01/12 - Updated on 17/03/22

Olakala is an innovative platform that provides a continuous flow of guest-satisfaction polls and client experience reports. Because it's so easy to use, it's an all-time favourite for major chains and independant hotels alike.

It’s inconceivable to imagine operational management without this tool that analyses customer satisfaction and evaluates the service delivered against what is promised.In order for companies to increase customer loyalty and therefore, increase profits in a very competitive market, it is essential that they remain reactive to customer needs and rectify or modify service to meet these expectations. As opposed to social networks that are not equipped to verify reviews versus real customer service, Olakala targets an establishment’s real clients, live, during their stay.Go to http://olakala.serverhouse.com/ , then click on "our offer", followed by "approach". We clearly explain that the "virtuous circle of quality" goes above and beyond simple reviews posted on third-party websites.Created to attain customer satisfaction, Olakala puts the most advanced technology into a hotelier’s hands so they can conduct on line polls from a selected source using the most sophisticated tools.www.olakala-ok.com

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