Olivier Cohn, CEO of BWH℠ Hotels, discussed the training courses set up by the network for hoteliers and their employees, as well as for people in the process of social re-integration and re-entering the workforce.
What have you put in place in terms of training? This is a major transformation project for us. Historically, we had a training department that didn't deploy many tools and the genesis of this transformation, that is to say the creation of a hotel school, goes back to the end of the first...
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