Hospitality Leader fact sheet

Arantxa Balson

Arantxa Balson

Arantxa Balson is Spanish, and has a degree in Educational Psychology from the Universidad de Comillas and an MBA from ICADE’s School of Management and Economic Sciences in Madrid. She also has a postgraduate degree in Human Resources Management and Social Relations from Université Paris IX Dauphine.

Arantxa started her career in 1994 at France Télécom, where she was in charge of international training. In 1998, she joined Lucent Technologies (now Alcatel-Lucent) where she held various positions including HR Director in Western Europe then in Spain and Portugal, and HR Director for Lucent Worldwide Services EMEA, a position she combined with another role supporting the transformation of the supply chain and corporate centers in the region.

In 2004, she moved to Endesa, the leading electricity utility in Spain and Latin America, as Director of Development and HR Innovation.

Adeo, Europe’s leading DIY and home improvement retailer, appointed her Director of Human Resources in 2010, inter alia to support the group’s digital transformation and equip the group’s companies with learning and open-innovation platforms.

Arantxa joined AccorHotels’ Executive Committee in 2015 as Chief Talent & Culture Officer.

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