In an effort to help our hotels compete, we at ALICE sat down with a roundtable of our New York City hotel General Managers to learn how they are currently leveraging data to run their hotels. We share our findings in our report, "The Data-Driven Hotelier." Today's leading hoteliers agree knowing how to gather, analyze and leverage data can have a huge impact on their hotel's bottom line, as well as their reputation. Specifically, they hope to use data to better understand their guests, track their employee productivity, and monitor their levels of inventory. Throughout this report, we'll be answering some common concerns that hotels have about data, including:
- What are the three metrics all of our GMs wished they had more data about, and how are they making the most of the information they have?
- What are some examples of data "breadcrumbs" that guests are leaving behind, and can you can use them to identify which drive the most revenue?
- How social media can be a highly useful way of learning about your guests, improving your scores and increasing corporate bookings.
- Our predictions around the future of the data-driven hotel.
for insights to how data will help you improve your operation, better understand your guests and improve your reviews. About ALICE: ALICE enables hotels by providing a single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with your hotel through a mobile application and SMS.Contact : Lola Feiger
lola.feiger@alice-app.com
+1 617 817 7251
