Room Keys from Hyatt are now available in the Apple Wallet

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Published on 09/12/21 - Updated on 17/03/22

room's door

The new contactless key technology, which is already available at some partnering U.S. hotels, allows World of Hyatt guests to unlock their rooms by just tapping their iPhone or Apple Watch.

The first six participating Hyatt Hotels Corporation (NYSE: H) hotels to offer room keys in Apple Wallet are Andaz Maui at Wailea Resort, Hyatt Centric Key West Resort & Spa, Hyatt House Chicago/West Loop-Fulton Market, Hyatt House Dallas/Richardson, Hyatt Place Fremont/Silicon Valley, and Hyatt Regency Long Beach. World of Hyatt guests at participating locations can now tap their iPhone or Apple Watch to unlock guestrooms and key card-protected common areas like gyms, pools, and elevators without having to open an app or handle a traditional plastic room key – no need to open an app or handle a traditional plastic room key.

“Like everything we do at Hyatt, our approach to technology always includes listening to our guests and members. We heard that they want access to be near-instantaneous. Room keys in Apple Wallet is an easy, convenient and secure room key option for our guests when they travel,” said Julia Vander Ploeg, Senior Vice President and Global Head of Digital and Technology, Hyatt. “We are proud to work with Apple to launch this game-changing digital experience. Many consumer technologies evolve through a ‘tipping point’ that drives a change in adoption. We believe our collaboration with Apple on this new approach to room keys in Apple Wallet can be exactly that.”

Hyatt room keys in Apple Wallet assist provide a simple and frictionless check-in and check-out experience for guests, as well as extra security and privacy benefits.

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