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Innovation: Computer assisted hotel management

8 min reading time

Published on 14/04/15 - Updated on 17/03/22

Back Office

There is not a single area of hotel operations that does not rely –more or less– on technology, tools and applications that facilitate data entry and their use. Whether it is for basic management of the property, including reservations, reception, billing, connectivity, or finding the universal tool that becomes the PMS, or tools for strategic consideration, to optimize Revenue management, authorize Channel management, simplify Facility management and human resources.

These technological challenges are already complex enough but developers have a long experience of hotel informatics to bring somewhat more sophisticated, more convivial, more multifunctional solutions. But this “evolution” is upset by a new context that makes it necessary to reexamine traditional...

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