Marriott rethinks its organizational structure

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Published on 27/02/23 - Updated on 27/02/23

Marriott appointments

To support its expansion’s plans, Marriott International has announced several appointments in a row to strengthen its leadership teams.

The size and scale of our company is significant, and we expect it to be even more so given the exciting opportunities ahead of us. With the recent announcement of two executive departures, I am reshaping my team to ensure we can be nimble and effective in driving strategies to benefit our customers, associates and owners and franchisees around the world.

Anthony Capuano, President and CEO, Marriott International

Drew Pinto, a nearly 20-year company veteran, was appointed to the role of Executive Vice President and Chief Revenue & Technology Officer. He will lead sales, revenue management, distribution channels, digital, and information technology for Marriott.

Anthony Capuano, President and CEO commented: “These global platforms are critical to Marriott’s continued growth and profitability and Drew is the ideal leader to innovate and scale these capabilities”.

Marriott also announced that Peggy Fang Roe has been appointed Executive Vice President and Chief Custo mer Officer. She will be responsible for developing and executing key aspects of the company's global consumer strategy, including evolving the portfolio of brands, the Marriott Bonvoy loyalty program, and developing the end-to-end customer experience using data, AI, and innovation to fuel future growth.

Anthony Capuano commented: “Peggy, who will celebrate her 20th anniversary with the company next year, has a passion for understanding consumer behavior and creating compelling experiences. She has held a wide range of roles across our organization and has a strong track record for innovation and driving performance, which will be tremendously important in her new role”.

The veteran brand leader, Tina Edmundson, has been appointed President, Luxury, a role that underscores the company’s commitment to the growth and leadership of its preeminent luxury brand portfolio. The company has parlayed the strength of its leadership in luxury hospitality to enter adjacent spaces like the launch of The Ritz-Carlton Yacht Collection as well as its growing global footprint of luxury residential properties.

Anthony Capuano commented: “As we emerge from the pandemic, it is clear guests want aspirational experiences. When it comes to luxury travelers, we are focused on the entirety of the experience – making it differentiated, elevated and memorable. Tina is a recognized leader in experiential luxury and lifestyle travel – there is no one better to grow our leadership position in this space and to be a steward of this unmatched portfolio”.

Furthermore, Marriott announced the return of Yibing Mao, a 24-year Marriott veteran. She has been appointed President, Greater China. She held positions of increasing responsibility during her tenure with the company and before she stepped down in 2020, held the position of Senior Vice President & Chief Legal Counsel, Asia Pacific.

Anthony Capuano commented: “I am delighted that Yibing is returning to Marriott in the role of President of Greater China, one of our fastest growing regions. During her time with the company, she led Marriott’s efforts to develop a strong profile in Asia, and forge substantive and collaborative relationships with owners and key internal and external stakeholders. Yibing is exactly who we need to lead the next chapter of growth for Marriott in Greater China.”

In addition, Chief Financial Officer, Leeny Oberg, will lead the company’s Global Development organization, which is responsible for the strategic growth of the company’s 30 lodging brands. She is being appointed Chief Financial Officer and Executive Vice President, Development.

Anthony Capuano commented: “Leeny has a passion for investing in the growth of our business, and will be a powerful advocate for our portfolio of brands – building on the accelerating pace of development activity we enjoyed in 2022 as global recovery continues”.

Marriott International

Marriott International

Hotel Group

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