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Robots to welcome guests at a Japanese hotel

2 min reading time

Published on 11/02/15 - Updated on 29/06/23

Henn-Na Hotel

Reception at the Henn-Na hotel, located in a Japanese amusement park, will be partly managed by humanoid robots.

After A.L.O. - the robot staff member that does room service at Aloft Cupertino (in California), the hotel Henn-Na in Japan takes things a step further with the robotisation of reception at hotels. The property, which will open on July 17, will apparently have no human receptionists. It will be (almost) entirely staffed by polyglot humanoid robots. In addition to reception, the androids will carry bags, clean the 74 rooms and provide room service. Solar power will help reduce operating costs.

In addition to robots, technology will be present throughout the property, particularly in rooms, facial recognition will replace room keys and tablets will be used to communicate with guests. The hotel will be moderately priced starting at around 50€ a night.

The hotel will be located inside the amusement park called Huis Ten Bosh, which is a tribute to Dutch culture. According to its director, Hideo Sawada, "We will make the most efficient hotel in the world". Ten or so human employees will complement the work of the machines as well as ensure the maintenance of the robots and high-tech equipment. They will represent 10% of hotel staff. If business goes well, the Japanese brand may expand with an additional 74 rooms.

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